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Online Help
Classroom Courses
Online Courses
Technical Editing
Software QA
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I have been a freelance technology writer since 1988. I can help you with all of your technical writing needs including:

bullet Documentation
bullet Windows Online Help
bulletClassroom and multimedia training
bulletWeb site content
bulletTechnical editing
bulletSoftware QA and consulting

I am also an experienced freelance technology journalist. Since 1999, I have published dozens of articles on computers, software, search, content management, Windows, Linux and more.

I am Contributing Editor at EContent Magazine and Random Access columnist at Business Week SmallBiz and I contribute regularly to many other publications.


I can write features, tutorials, reviews, case studies or news articles for consumer, small business or enterprise.

If you require help with any of your technical communications needs or you have comments or suggestions about this Web site, please contact me

Latest Articles:
To keep up with my latest publishing news, please subscribe to my blog, By Ron Miller.

Is Salesforce.com Too Much for Your Business?

Information Week

ThinkFree and Glide Review

Streaming Media Magazine
Cookin' With P2P

Digital Landing
Getting Started with Verizon FiOS

Electronic House.com
5 Questions About Digital Rights Management


Latest Consulting Projects:

Technical White Paper for Software as a Service Company
Developed technical white paper for software company to demonstrate security features in their software as a service product.

Writing Consultant for Large Health Insurance Company
I worked  with Darwin Partners this year helping a large health insurance company develop a new writing process for their procedure documents including:

bulletAnalyzing existing documents.
bulletCreating a prototype of a new document presentation template.
bulletDeveloping a chunking template to help writers break down existing documents more easily.
bulletCreating a Style Guide.
bulletWriting an 100+ page "Cookbook" manual, which provided detailed instructions for replicating the process I developed.

2006 & 2007 Apex Award
I am pleased to announce that I  am a recipient of a 2006 & 2007 Apex

Award for Publication Excellence for my June, 2005 EContent Magazine article, Journalism Returns to its Grass(roots) and my January 2006 article Web Content Takes the Access Ramp. 

My Blog
My blog is called By Ron Miller. Please visit and let me know what you think.

EContent Magazine Contributing Editor
I am a Contributing Editor at EContent Magazine. I have contributed regularly to the magazine since June, 2002. (Note that EContent articles are no longer available online without a subscription. Please contact me about specific articles.)

My latest articles are:
Expert Tips on Implementing an ECM

The Courtship of CRM and CM
Multimedia Search Matures

Content Delivery is a Two-Way Street
EContent Article Archive




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Site produced and designed by Ron S. Miller. Copyright 1999-2004 by Ron S. Miller.