When you think of robots and automation, the stuff that comes to mind probably includes common robots like drones or the industrial robot arm and the like. People hardly ever think of their food being made or being handled by robots. It would be quite hard to imagine how a robot could possibly know when food is well cooked, overcooked, or undercooked. Or if there is enough seasoning in the food and whether there is enough water in the soup.
However, robots have indeed been able to infiltrate the food industry, and not just in customer service where you get a robot to welcome you to your favorite restaurant and take your order. There are robots that have actually been manufactured for kitchens, and have been programmed with the ability to prepare simple foods like salads.
Automation in fast food restaurants
Fast food restaurants are the biggest benefactors from this development. As is common knowledge, fast food restaurants make quite a large amount of food on a daily basis, and most of the time they need to be open for 24 hours a day. So the need of robotic help is not that hard to understand considering all the things that need to get done in a fast food restaurant.
The move to get automation in the food industry could mean that the staffing systems in restaurants and fast food chains may change completely. Take for instance a chat bot that could answer phones and take orders from customers. This could replace the need for human customer care services.
Advantages of automation
On another hand, using automation for drive though restaurants where a customer would only need to enter his order into a machine, and then have it delivered by a robot would also change the work system by a large margin. And even though this may be a bad thing for the person who would end up losing their job to a robot, it is not necessarily a bad thing for the customer, because it would mean that their orders will not be mixed up and the change will always be accurate. In addition, it would also mean that customers will no longer need to give out tips and this saves them some money.
For the business owner however, automation is a big step in enhancing the way the day to day running of their restaurant is conducted. Not only does automation provide a faster and more efficient way of doing business, which in turn results into more satisfied customers, but it also means that the running of the business will be cost efficient as well as more profitable. Needless to say, the use of robots brings about more revenue than the use of human labor in a restaurant, and with good reason.
Robotics beat human labor
For one, restaurant workers need to get insured, especially those working in the kitchen because of the obvious risks involved, thanks to all the various ways that a person can get injured while working in a kitchen. For example, one could slip up and chop off their finger or someone else’s finger, they could get burnt by steam or hot oil, or they could even be burnt by a hot stove or an accidental fire. In addition, a worker could easily miss a step and injure a customer.
When a person gets injured, it is usually a big deal, because it not only puts the life of the person in danger as well as his quality of life, but it could also result in a long and messy law suit that may lead to the business owner losing a significant amount of money.
With robots however, if an accident happens in the kitchen, all one would need to do is call the manufacturers to fix it and the problem would be solved. As for missing steps, that is quite unlikely to happen with a robot. So automation in the food industry is a welcome idea. It makes a lot of sense to get robots that will not just work for free, but also not require insurance or holidays.